Q. We have a call centre and we need staff coverage for the whole time the centre is open will Time and Attendance help me.

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A. The module you need to accomplish this is Rotas and Rosters which allows you to set up more detailed shift plans and to analyse who is on each shift and have key staff coverage.

Q. Can managers see visual representations of the Rota and who is on it?

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A. Yes the Rotas and Rosters module will allow manager access and the detail of the various rotas is displayed to them graphically.